Report a Medical Device Complaint and/or Adverse Event (Incident)

Find country contact information below to report a Medical Device Complaint and/or Adverse Event (Incident) for Bausch Health products (any serious incidents, side effects, adverse reactions or product complaints).

If you have general questions about any of our products, please visit our Contact Us page for local customer service information for Bausch Health Offices Worldwide.

Email may be retained for quality control purposes. Bausch Health may be required to collect personal information about you to answer your question or to meet its legal obligations, such as for the safety of its products. Bausch Health may hold your data to meet its legal obligations in the field of product safety, to investigate reported problems and to improve its products. Your information may be shared with regulatory authorities and other entities of the Bausch Health group, including in the U.S. where a different level of protection applies. Bausch Health has put in place appropriate contractual protections as required by law. For more information about this or to exercise your right of access, rectification, restriction, erasure and portability please contact Bausch Health’s Data Protection Officer at: DPO@Bausch.com. You also have a right to lodge a complaint with the Supervisory Authority for data protection. Bausch Health stores your information for the duration imposed by applicable laws.

Email may be retained for quality control purposes. Bausch Health may be required to collect personal information about you to answer your question or to meet its legal obligations, such as for the safety of its products. Bausch Health may hold your data to meet its legal obligations in the field of product safety, to investigate reported problems and to improve its products. Your information may be shared with regulatory authorities and other entities of the Bausch Health group, including in the U.S. where a different level of protection applies. Bausch Health has put in place appropriate contractual protections as required by law. For more information about this or to exercise your right of access, rectification, restriction, erasure and portability please contact Bausch Health’s Data Protection Officer at: DPO@Bausch.com. You also have a right to lodge a complaint with the Supervisory Authority for data protection. Bausch Health stores your information for the duration imposed by applicable laws.